Step-by-Step Guide on How to Communicate with Remote Employees

One of the biggest hurdles for companies hiring remote employees is lack of understanding how to communicate effectively: 

In this blog we will
  • debunk some common misconceptions
  • emphasize the importance of utilizing online tools for collaboration

First we will address all the various tools and platforms needed to set up an ideal system: 

  • Video Conferencing: Zoom, Skype, Google Meet
  • Instant Messaging: Line, WhatsApp, WeChat, Instagram
  • File-Sharing Platforms: E-mail, Dropbox, Google Drive, OneDrive
  • Project Management Tools: Trello, Asana, Basecamp
  • Collaboration Suites: Microsoft 365, Google Workspace, Zoho Workplace

Five Foolproof Strategies for Crafting an Ideal Work Environment with Offshore Remote Workers: 

Step 1: Set Clear Expectations

 It starts even before the first day of work, during the onboarding process.

An example of this can be found in the operations of GitLab, one of the world's largest all-remote companies. 

GitLab's comprehensive handbook provides explicit information about communication channels, response times, and role-specific responsibilities. 

By setting clear expectations from the get-go, you will avoid any disappointments along the way. 

Step 2: Choose the Right Tools

Tools like Slack, Zoom, and Asana have become ubiquitous in the remote workspace.

However, it's not just about having the tools, it's about how you use them.

Consider a case from Buffer, another fully remote company.

They use Slack for real-time communication and discussions, but they also recognize that not every conversation needs to happen in real-time or in a group setting. 

To address this, they leverage tools like Threads, which enable asynchronous communication, giving employees the flexibility to respond when it suits them best.

Step 3: Foster Personal Connections

Communication isn't just about work; it's about fostering connections. In a traditional office setting, watercooler chats and coffee breaks naturally foster camaraderie.

However, in a remote setting, building these connections requires a more intentional approach.

One approach that has proven successful is virtual coffee breaks.

Automattic, the company behind WordPress, encourages its employees to have virtual coffees, where they pair up employees across different teams to get to know each other over a video call. 

This practice has been effective in building personal connections, promoting empathy, and fostering a sense of belonging.

Step 4: Encourage Open Feedback

Open feedback is the lifeblood of continuous improvement.

However, providing feedback can be a sensitive issue, particularly in a remote setting where nuances can be lost in text or during a video call.

To address this, it's useful to create a feedback culture where employees feel safe to give and receive constructive criticism. 

An example of this can be seen at Google, where they use a method called 'Radical Candor'.

This approach encourages employees to care personally and challenge directly, fostering a culture where feedback is not just tolerated, but appreciated.

Step 5: Regular Check-ins

Regular check-ins are crucial for keeping communication lines open and addressing concerns before they escalate. 

Whether it's a weekly one-on-one meeting or a monthly all-hands meeting, these check-ins provide an opportunity for open dialogue and mutual alignment.

Building the right tech stack is key

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How to choose the right tech stack for your company?

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What to consider when choosing the right tech stack?

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What are the most relevant factors to consider?

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What tech stack do we use at Technology?

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  3. Tortor id aliquet lectus proin nibh nisl condimentum. Congue quisque egestas diam in arculom

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